Privacy policy

Incellderm Canada Privacy Policy

At Incellderm Canada, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, “incelldermcanada.ca”.

1. Information We Collect

We may collect the following types of information:
Personal Information: Name, email address, mailing address, phone number, payment information, and other details necessary to process your order.
Non-Personal Information: Browser type, IP address, and other technical information.

2. How We Use Your Information

We use the information we collect for the following purposes:
To process and fulfill your orders.
To communicate with you about your orders, inquiries, and other customer service needs.
To send you promotional emails and newsletters, if you have opted to receive them.
To improve our website, products, and services.
To comply with legal obligations and resolve disputes.

3. Information Sharing and Disclosure

At INCELLDERM Canada, we respect your privacy and are committed to handling your personal information responsibly.

We do not sell your personal information for monetary compensation.

We may share certain personal information with trusted third-party service providers when necessary to operate our business, provide our services, and improve your shopping experience.

These service providers may include:

  • E-commerce and Payment Services: To securely process orders, manage transactions, and provide payment services.

  • Shipping and Fulfillment Partners: To process, ship, and deliver customer orders.

  • Customer Support and Communication Services: To respond to inquiries, provide order updates, and send marketing communications where permitted.

  • Analytics and Advertising Partners: To understand website performance, measure marketing effectiveness, and provide relevant advertising, subject to applicable privacy laws and consent requirements.

Where permitted by applicable law and with any required consent, we may use certain customer information, including contact details, to create advertising audiences and provide more relevant marketing experiences through trusted advertising partners.

We take reasonable steps to ensure that service providers handling personal information on our behalf maintain appropriate privacy and security safeguards.

We may also disclose personal information when required by law or when reasonably necessary to protect our legal rights, property, customers, or business operations.

Customers may contact us at info@incelldermcanada.ca to ask questions about how their information is shared or to withdraw applicable consent for marketing and personalized advertising.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway provider’s database.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

6. Your Rights

You have the right to:
Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal information.
Opt-out of receiving marketing communications from us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@incelldermcanada.ca
Phone: 647-609-7953
Address: 5926 Yonge St 2nd Floor North York, ON Canada M2M 3V7